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Gateways, polled devices and remote access

Devices that reach Hermetry through something else – children of a gateway, boxes the platform polls – and remote access to licensed routers.

Most devices talk to Hermetry themselves over MQTT, HTTP or LoRaWAN. This section covers the devices that do not, and the tools around the gateways and routers they sit behind.

There are two ways a device can reach Hermetry through something else:

WayHow it worksTypical devices
Behind a gatewayA gateway on your site reads the field devices and reports for them on its own connection. Each field device becomes a child device in Hermetry.Modbus meters and controllers behind a licensed gateway, sensors behind your own edge computer
Polled by the platformHermetry connects to the box at a public address on a schedule, through an endpoint that holds its address and credentials.SNMP agents (switches, UPSs, servers, printers), cameras and recorders

Either way, the result is an ordinary device: it has a profile, readings, attributes, alarms and dashboards like any other, and it counts toward your plan’s device limit.

What is available today

FeatureStatus
Child devices reported by a gateway (v1/gw/* uplink)Available
Commands and shared attributes sent to child devices through their gatewayIn development
Protocol endpoints and polled devicesAvailable
SNMP polling from the cloud (v2c and v3, to a public address)Available
SNMP trapsNot received by the cloud
SNMP polling done on site by a licensed gatewayIn development
Hermetry Edge on licensed gateways and routers (field protocols, buffering)Available; capabilities depend on the model
OPC UA and BACnet in Hermetry EdgeIn development
Remote access to a licensed router’s web panelAvailable
eSIM profile management on licensed routersIn development
Local LoRaWAN network server on a router, LoRaWAN relaysIn development, see Local mode and relays

Cameras and recorders are polled devices too. They have their own section: Cameras.

Pages in this section

Gateways

Polled devices

Licensed routers

Permissions

PermissionLets a personDefault minimum role
View protocol endpoints and the connection of polled devicesSee endpoints and the Connection tab of polled devicesUser
Create, edit, test and delete protocol endpoints; discover and connect polled devicesAdd polled devices, change endpoints, run test pollsAdmin
Open, enter and close the web panel of a claimed routerUse Open panel on a router’s device pageAdmin
View the panel sessions of the workspaceOpen the Panel sessions listAdmin

The built-in IoT viewer role template sees endpoints and every IoT list, but has no right to change anything and sees no credentials or panel sessions. See Users and roles.