Every member manages their own account on My Profile: “Manage your personal information for this organization”. Open it from your name in the top bar (the user menu) > My Profile (address /admin/me). Nothing here needs an administrator.
The page has these tabs: Profile, Security, Preferences, Connected Accounts and Passkeys.
Profile
Profile Information: “Update your display name and bio”.
| Field | Rules |
|---|---|
| Display Name | The name other members see, in member lists, the audit log and on alarm notes. Some names are reserved (for example admin, support, owner), and your organisation can reserve more. |
| Bio | At most 300 characters. “Bio must be 300 characters or less.” |
Select Save Profile. The page says “Profile updated successfully.”
Preferences
Appearance & Locale
| Field | Values |
|---|---|
| Language | The languages your organisation offers. “Only one language is available. An administrator can add more under Settings → Localization.” |
| Timezone | Your own time zone. Times in the app, quiet hours and your notifications use it. |
| Theme | Light, Dark or System |
| Date Format | For example YYYY-MM-DD or DD/MM/YYYY |
| Time Format | 24-hour or 12-hour |
| First Day of Week | Monday or Sunday |
Until you choose, you get your organisation’s defaults (Settings > Member Preferences). See Organisation settings and setting levels.
Note
Your time zone changes how times are shown to you. Device readings are stored in UTC and are not changed. Rules that run at a time of day use your organisation’s or the site’s time zone, never yours; see Time, sun, dates and holidays.
Notifications
The switches Email notifications, SMS notifications, Push notifications, Newsletter, Product updates, Promotional offers and Announcements decide which channels may reach you. Select Save Preferences. What each switch does, and what critical alarms bypass, is in Your notification preferences.
Security
Account Security: “Overview of your account”.
| Item | Meaning |
|---|---|
| Your sign-in address. | |
| Tenant Role | Your role in this organisation. |
| Email Verified | Verified or Not verified. |
| Last Login | Your last sign-in. |
Below it:
- Active Sessions lists where you are signed in, with Device, IP address, Location, Started, Last active and Expires. Your current session is marked Current; others in the same browser This device; sessions of your other organisations Other organization. Use Sign out on one session or Sign out all other sessions.
- Trusted devices lists “Browsers where you chose to skip the sign-in code.” Revoke one, or Revoke all: “The next sign-in on every trusted device asks for your sign-in code again. Nobody is signed out.”
See Sessions, lockout and trusted devices.
Passkeys
Add, rename and remove passkeys. See Two-factor sign-in and passkeys.
Connected Accounts
“Federated identities linked to your account”. You can link a social sign-in account (for example your company’s cloud account) so you can sign in with it. The providers offered are set by the platform and your organisation.
- Choose the provider and connect. “Connect a new provider — only allowed when the provider account uses your email.”
- Sign in at the provider and allow access. The page says “Provider connected successfully.”
Accounts are grouped as Social logins and Enterprise SSO (a SAML identity linked at your first single sign-on). Use Unlink to remove one.
| Message | Meaning |
|---|---|
| “The provider account email does not match your account email.” | The provider returned another address. Use the account with your Hermetry e-mail. |
| “The provider did not return an email address.” | The provider shares no address; this account cannot be linked. |
| “This provider is not allowed here.” | Your organisation does not allow this provider. |
| “This provider account is already linked to another user.” | Unlink it from the other account first. |
| “This link could not be verified for this browser. Start it again.” | Start the link again in the same browser. |
Change your password
The page Change your password (address /auth/change-password) asks for your Current password and the new one; select Change password. If you forgot it, use Forgot your password? on the sign-in page to get a reset link by e-mail. Your organisation’s password rules apply.
When an administrator or Hermetry’s protection system requires a new password, every page says “Your password must be changed before you can continue.” until you change it.
Delete your account
Deleting your own account (not the organisation) is described in Export your data and close your organisation.