Hermetry runs as separate deployments in three regions:
| Region | |
|---|---|
| European Union | EU |
| United States | US |
| Türkiye | TR |
Your home region
Every organisation has one home region. It is set when the organisation is created. Your organisation’s data lives on the platform in that region:
- devices, profiles and credentials,
- telemetry, attributes and alarms,
- dashboards, drawings, designs, rules and flows,
- members’ work, settings and the audit log.
The global directory that routes requests knows only which region and node an organisation lives on. It holds no name, address, owner or setting of the organisation.
An organisation can also carry a residency requirement: the region, or the legal area, its data must stay in.
Check your residency facts
Owners and administrators can open Residency in the organisation settings (address /admin/settings/residency). It shows:
| Item | Meaning |
|---|---|
| Home region | The region the organisation lives in. |
| Residency requirement | Where its data must stay, if set. |
| Region facts | The region’s residency class, legal area, jurisdiction and legal frameworks. |
| Sub-processors | The active sub-processors of the region. |
| Backup location | The class of place where backups are kept. Shown as not attested until it is reported. |
| Emergency access | Emergency (“break-glass”) access grants of the last 365 days for your organisation and its node. |
The region facts are signed by the platform’s control plane, so the page cannot show facts that were not issued for your node.
Emergency access
In an emergency, Hermetry operators can be given time-limited access to a node. Such a grant needs two signatures. Every action during it is marked in the audit log of the organisation it touches, and the grant is listed on the residency page.
Devices and regions
Devices connect to the device host of your organisation’s region. Use the host shown on the device’s Connection details card.