Contact
Contact Hermetry
Sales, support or partnerships: one address reaches us. Tell us what you want to connect and where your sites are.
How can we help?
Choose your topic
Write to info@hermetry.com and start the subject line with the topic so it reaches the right person.
Support
Help with an existing account: devices, dashboards, rules or billing. Subject: Support.
Partnerships
System integrators, hardware makers and technology partners. Subject: Partnership.
Write to us
Send us a message
We read every message and usually answer within one working day. You can also write to info@hermetry.com.
Before you write
What helps us answer quickly
- Your region: EU, US or Türkiye. Each region is a separate deployment, so we need to know which one your account is in, or should be in.
- Roughly how many devices you plan to connect, and over which protocols (MQTT, LoRaWAN, SNMP, HTTP).
- For support: your tenant's web address and what you saw. Never send passwords or device credentials by email.
Postal address
Roltek A.Ş., Megapol Çarşı Kule, Halkapınar Mah. 1203/11. Sk. No: 5-7, Kat 9, Ofis 98, 35170 Konak, İzmir, Türkiye
R&D office: İzmir Bilimpark, İTOB OSB Mah. 10032 Sk. No: 2, Ofis B107, Menderes, İzmir, Türkiye
Phone: +90 850 305 12 20
Prefer to see it first?
Book a demo or start a free trial in your region.