New: the AI firewall watches the whole platform and explains each incident in plain words. See how it works

Serhat Evcim

serhat.evcim

@serhat-evcim · Joined August 2026

Hermetry staffNewcomer
Topics
11
Replies
33
Points
0
Newcomer10 points to Member

Forum Replies Created

Viewing 15 posts – 1 through 15 (of 33 total)

The alarm. The table shows the last values those sites sent. A card’s Data is old after (seconds) is 0 by default, which means never. Set it on the table card, for example to 900, and choose under When data is old whether the card shows an Old data badge, fades and shows the badge, or shows the no-data message.

♥ 0

Two things. The DevAddr has to belong to the network’s NetID; with NetID 000000 that means between 00000000 and 01FFFFFF, otherwise it is refused. And the frame counters: many ABP devices start counting from 0 again after a restart or a battery change, and those frames are dropped as replayed. Hermetry never re-syncs a counter by itself. When you know the meter restarted, use Reset counters on its LoRaWAN tab; the reset goes into the audit log.

♥ 0

The poller runs in the cloud, and private addresses are refused. You either reach the agent at a public address through a VPN or tunnel, or put a Hermetry Edge on the site network; the platform then reaches the UPS over Edge’s encrypted connection without port forwarding. Traps are only received on site by a licensed gateway, the cloud has no trap listener.

♥ 0

The meters never get credentials. The Pi logs in as one device, and on that device you turn on This device is a gateway. Its profile must use the default v1/ topic scheme. Then it publishes for the children with QoS 1, telemetry keyed by the child’s name:

topic: v1/gw/telemetry
{
  "Meter 1": {"values": {"kwh": 1203.4, "voltage": 229.8}},
  "Meter 2": {"values": {"kwh": 88.1}}
}

A child is created the first time the gateway mentions it. Send v1/gw/connect with a type that is exactly the name of one of your profiles if you want it to land on that profile; otherwise it gets the gateway profile’s Profile of new children. Commands for a meter reach the Pi on v1/gw/rpc.

♥ 0

The 3D view says the drawing changed since it was made, and you decide whether to press Update the 3D view. If you do, equipment you moved keeps its place and items you added stay, but walls, floors, storeys and pipes drawn in the designer are replaced by the new layout. So draw the building last, or leave the update alone once you have.

♥ 0
Viewing 15 posts – 1 through 15 (of 33 total)