Replied to Sites on the map: one site, seven devices, coloured by its worst alarm

They're not the same thing, so they can disagree. The Sites & Assets map is coloured by the worst active alarm. The Sites board…

1 day, 16 hours ago

Replied to Sites on the map: one site, seven devices, coloured by its worst alarm

Edit the site and fill Latitude and Longitude. Copy them from any map application and use a dot as the decimal sign. The time…

1 day, 19 hours ago

Started Sites on the map: one site, seven devices, coloured by its worst alarm

Last one from me this week. On Sites & Assets, Map opens "Sites on the map". This workspace has a single site, DC Ashvale,…

1 day, 21 hours ago

Replied to Reading a device’s Log tab: connects, disconnects and session takeovers

Polled devices use Last seen only, and devices on Last seen only write no connect and disconnect rows. That's expected for your box.

1 day, 22 hours ago

Replied to Reading a device’s Log tab: connects, disconnects and session takeovers

Yes. A refused login (CONNACK 5) is logged with its reason. The device itself never gets the reason.

2 days, 20 hours ago

Replied to Reading a device’s Log tab: connects, disconnects and session takeovers

Agreed. And if a device reports and then disconnects on purpose, give its profile the Recent message online rule; then a disconnect alone doesn't…

3 days, 17 hours ago

Replied to Reading a device’s Log tab: connects, disconnects and session takeovers

Over the API: GET …/devices/{deviceId}/log?source=connection (or source=audit for the changes), at most 1,000 entries deep. Connection history is kept for 30 days, so for…

3 days, 19 hours ago

Started Reading a device’s Log tab: connects, disconnects and session takeovers

Same CL1 controller as in my Commands tab post, this time the Log tab. It puts the connection history and the changes made to…

3 days, 21 hours ago