Privacy Policy

Effective Date: June 23, 2025
Last Updated: June 23, 2025

Welcome to Roltek SaaS (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our IoT platform and related services (collectively, the “Service”).

1. Information We Collect
a. Account Information

When you register on Roltek SaaS, we collect your name, email address, organization details, and contact information.

b. Device & Usage Data

We collect telemetry data and metadata from your connected devices (e.g., device ID, status, sensor readings) to help you manage and analyze your IoT network.

c. Technical and Log Data

When you access the platform, we automatically collect technical information such as IP address, browser type, operating system, and access logs.

d. Payment Information

If you choose a paid subscription, we collect billing information through our secure payment partners. We do not store credit card details on our servers.

2. How We Use Your Information
  • Deliver and maintain the Roltek SaaS platform
  • Manage your account, devices, and data visualizations
  • Provide customer support and notify you of important updates
  • Analyze usage patterns to improve system performance and reliability
  • Comply with legal and regulatory obligations
3. Sharing and Disclosure

We never sell your personal information. We may share data with:

  • Service Providers: Hosting, analytics, and payment processors under strict confidentiality terms
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security

We use industry-standard encryption, secure access controls, and monitoring to protect your data. However, no internet-based service can be completely secure.

5. Data Retention

We retain your data only as long as necessary to provide our services and meet legal requirements. You may request deletion of your data at any time.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or export your data
  • Request correction or deletion
  • Object to certain processing
  • Withdraw consent (if applicable)

To exercise your rights, please email us at privacy@roltek.com.

7. Cookies

We use cookies to enhance your experience and gather usage analytics. You can manage cookies through your browser settings.

8. Children’s Privacy

Roltek SaaS is not intended for use by children under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this policy periodically. Any significant changes will be communicated via email or prominently within the platform.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Roltek Teknoloji A.Ş.
Email: privacy@roltek.com
Address: Megapol Çarşı Kule Halkapınar Mah. 1203/11. Sk. No:5-7 9. Kat Ofis No: 98 35170 Konak/İzmir