To access the platform, users must authenticate using a valid email address and password. Once logged in, users can interact with devices, dashboards, and system features according to their permissions.
How to Log In
- Go to the login screen.
- Enter your registered email and password.
- Click the “Log In” button.
- If your credentials are valid, you’ll be redirected to the dashboard.
- If the login fails, an error message will be displayed.
Forgot Password / Reset Flow
If you forget your password, follow the steps below to reset it:
- On the login screen, click “Forgot your password?”
- Enter your registered email address.
- Click “Send Reset Link”.
- You’ll receive an email with a password reset link.
- Click the link and create a new password.
- Log in again using the new password.
Note: For security, reset links expire after a limited time (e.g., 1 hour).
Recommended Password Policy
- Minimum 8 characters
- Must include uppercase and lowercase letters
- At least 1 number
- At least 1 special character (e.g., ! @ # $ %)